We manage personal information provided to us by abiding with the National Privacy Principles and are committed to ensuring that the collection, retention, use and disclosure of such personal information complies with all applicable legal requirements and that there is no act or practice that would be deemed to be an interference with your privacy. Please note the following:

How to contact us
Simmers Violin Shop
2 Jeays Street, Bowen Hills QLD 4006
ACN: 091 022 310
ABN: 26 091 022 310

Telephone: 07 3257 7786
Mobile: 0408 217 560
E-mail: info@simmersviolinshop.com.au

Can you gain access to your personal information?
There are not automated processes for you to gain access to your information. However if you wish to modify or remove your details from our system, simply send an email to the office (info@simmersviolinmakers.com.au) with your request. You are also given the opporunity at the end of each of our email newsletters to remove yourself from the mailing list by clicking on a customised link which will remove that email address from the mailing list database.

Why do we collect this personal information?
This information is collected purely for our own use in notifying you of website and product updates from Simmers Violin Shop. It will not be used for any other purpose without your consent.

Who do we give your personal information to?
We do not give your personal information to third parties without your permission. The only exceptions to this are when we are required to disclose the information by law or to protect our rights, safety or property

What can you do if you have a complaint?
If you are not happy in respect of how we have dealt with your personal information or gaining access to it, you should firstly contact our office to discuss your concerns. Then if you are still not satisfied you should contact the Office of the Federal Privacy Commissioner - Privacy Hotline on 1300 363 992 or visit their website at www.privacy.gov.au.